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Client Experience Ratings

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251 Surveys

Kimberley LN

Surveyed on May 30, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It is difficult to put into words the value of working with Rachel Conkling and Whitney . This was our fourth transaction with Rachel over the past ten years. It s remarkable to think about the home journey we have been on together. After three years of searching, still nothing felt quite right. Rachel was patient, attentive, and highly responsive the entire time. One day, Rachel recommended we see a house that wasn t necessarily what we were looking for .. and it turned out to be the one This is the second time Rachel has shown us a home that was different from what we said we wanted, and even in a different neighborhood, and yet it turned out to be just right. What that tells me is that Rachel really gets to know her clients, sometimes better than we know ourselves Rachel knew this was a big, emotional change for us and hung in there with us every step of the way. She was there to give us sound advice as much as she was a shoulder to cry on when the big emotions took over. Not to mention she worked the entire deal FROM A MOUNTAIN while skiing with her laptop on her back to ensure we were the first and best offer. Rarely do you meet someone who takes such pride in their job, with this type of work ethic, and makes you feel as though you are their only client. Rachel and Whitney are a dream. ”

Meadow Lake LN

Surveyed on May 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our fifth transaction with Rachel and each time she exceeds our expectations. Our home had three over-asking offers within the first 24 hours - just as she predicted And it wasn t priced low, it was actually priced above other homes that had recently gone on the market. But Rachel knows her stuff and knew our home was extra special. Every detail was thought through she and Whitney even sent their handyman over to take care of a few things before it went on the market. Above and beyond It was hard to say goodbye to such a special home, however, Rachel and Whitney helped us find the perfect family to write their next chapter in such a home that gave us so many beautiful memories. ”

Towering Oak CT

Surveyed on May 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“After lots of realtor research, we hired Rachel Conkling to sell our home and buy another across town. She is extremely professional, responsive, and always has upbeat attitude. The team experience with Rachel and Whitney was fantastic as they were always available when we needed their help. ”

Paluxy River LN

Surveyed on May 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel and Whitney are professional and responsive. I would work with their team again ”

Pine Chase DR

Surveyed on May 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn t be more pleased with Rachel. In a word, she hustles . Rachel was available day and night, and was quite literally always available to answer any questions we had throughout the process. She was also very accomodating to schedule meetings and showings. Rachel and her partner Whitney laid out a clear plan for the sale of our house and executed brilliantly. We had such a good experience with Rachel that one of our neighbors also shortly thereafter listed their house with Rachel. ”

Candlelight LN

Surveyed on May 09, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel and Whitney Conkling were great to work with They were professional, hard working and made selling our house a breeze. Would highly recommend ”

Vermont ST

Surveyed on May 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a great experience working with Rachel and her team. She has good insights into the market and is also well connected in Houston, which really also helped us with the prep of our property before its sale. We highly recommend Rachel as your realtor for your next home purchase or sale. ”

Glourie CIR

Surveyed on May 06, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Cannot recommend Rachel enough She helped us find a home in our dream neighborhood in a very competitive market. She skillfully helped us navigate a multiple offer situation 7 offers including ours to ultimately have our offer accepted. Rachel s experience in these multi-offer situations was SO helpful, and we couldn t be more thankful. Her communication is very responsive and clear. We are doing a renovation project, and Rachel also had great ideas and vision for our new space that was very helpful in making a quick decision. We got the best representation we could have received. Would use Rachel again in a heartbeat ”

Maroneal ST

Surveyed on May 06, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel is great to work with She is super on top of things, organized, and makes the process easy. We don t have to worry because she keeps everything on track and going smoothly. We have worked with her as both the buyers and sellers, and won t hesitate to work with her again ”

Del Monte DR

Surveyed on May 02, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Potomac DR

Surveyed on Mar 17, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel was the absolute best It was our first time buying a house, and she made the entire process as easy as possible She took the time to answer all of our questions and was always quick to respond and explained everything thoroughly. The entire process was way easier than we thought it would ever be because of her. She made us feel like we were her only clients. We could not recommend her enough and can t wait to work with her again ”

Blue Bonnet BLVD

Surveyed on Mar 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love working with Rachel This is the fourth time we work together, and it only gets better each time ”

Golf DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel always had a positive attitude She is very knowledgeable about the current market and was always anticipating the next step. She was great at walking us through the process. ”

Welch ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The experience was positive. The realtor demonstrated effectiveness, excellent communications skills, patience,inititative, kindness, and remarkable knowledge of her specialty. I would highly recommend this team to others. It just doesn t get any better.”

24th ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rachel did an amazing job navigating some difficult terrain. Since we were out of town, Rachel and Whitney really stepped up the plate and met repairmen for us, and did many other tasks that would have been difficult for us to accomplish from a distance. They also helped us through several stressful situations. If I had another home to sell in Houston, I would use them again. ”

Overall Rating
4.99/5
Rate based on 251 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience